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TERMS OF TRADE (Service Terms)

Pinnacle AV Solutions Terms of Trade

1. Quotes

  • Quotes are valid for 14 days unless otherwise stated.Variations outside the quoted scope will incur additional charges.

2. Deposits

We may require a deposit prior to ordering materials or commencing work.

3. Payment Terms

  • Residential jobs: Upon completion unless otherwise agreedCommercial jobs: As per invoice terms (e.g. 7 or 14 days)

Late payments may incur interest and recovery costs.

4. Access

The client must provide safe and clear access to the work area. If unsafe conditions exist, we reserve the right to stop work.

5. Variations

Any changes requested after acceptance of quote may result in additional charges.

6. Warranties

  • 12-month workmanship warrantyManufacturer warranties on supplied products

Our services come with guarantees that cannot be excluded under the Australian Consumer Law.

7. Limitation of Liability

  • Re-supply of services, orCost of re-supply

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